From first closing to HOA turnover, Karen handles the community operations your team shouldn't be doing—pricing, documents, resident support, board prep—so you never hire a management company or pull salespeople off the floor.
Between first closing and turnover, every community you build becomes an operational burden your team wasn't hired to carry. The work piles up, the calls don't stop, and someone on your sales floor is explaining architectural guidelines instead of closing.
Every resident question that hits your sales office is a deal that isn't closing.
Price too high and you kill sales. Too low and you create a deficit that detonates at turnover.
CC&Rs, bylaws, architectural guidelines—recreated community by community.
You hire them to make the problem go away. They make residents angrier and cost you referrals.
“We didn't get into homebuilding to run HOAs. But between first closing and turnover, that's exactly what we're doing.”— VP of Land Acquisition, Regional Homebuilder
Karen is your AI community operations manager. She handles resident inquiries, generates documents, manages financials, preps boards, and drafts responses—across every community in your portfolio, simultaneously.
Karen handles 60–90% of resident inquiries—maintenance requests, payment questions, architectural reviews, CC&R lookups—so your salespeople never leave the floor to explain trash day schedules.
Karen analyzes comparable communities, reserves requirements, and operating costs to generate assessment pricing that moves units without creating a deficit that blows up at turnover. Defensible numbers, not guesswork.
Stop paying attorneys to draft from scratch for every community. Karen generates CC&Rs, bylaws, and architectural guidelines from your templates—then knows every section by number when residents ask about them.
Meeting prep, financial summaries, violation tracking, response drafting—Karen runs the board-level work so you never hire a management company during declarant. When turnover comes, the board inherits a running system.
A resident wants to paint their front door. Before Vestra, this hits your sales office. Someone digs through architectural guidelines, types a response, starts a paper approval process. Now Karen handles the whole thing—instantly, accurately, citing the exact section.
One setup per community. Karen handles the rest from first closing to turnover. You check a dashboard when you feel like it.
Input community details. Karen generates defensible assessment pricing that moves units without creating future deficits.
Upload docs or let Karen draft them. She builds the community portal, learns every CC&R, and is ready for residents.
Karen runs community operations—resident support, payments, requests, violations, board prep—while your team closes.
The board inherits a running platform—financials, documents, history, all organized. Clean exit, zero loose ends.
Whether you're running 2 communities or 20, Karen manages them all from a single view. No per-community staffing, no management company overhead, no operational complexity that scales with your portfolio.
Every community's health, financials, and Karen activity in one view.
Add a community. Karen handles it. No new hires, no new vendors.
Financial records, governance docs, resident history—always organized.
When it's time to hand off, the board inherits a running community—not a box of binders. Karen keeps operating after turnover, so your brand is remembered for well-run neighborhoods.
The board gets Karen—not a stack of paperwork. Financial management, violation tracking, communications, meeting prep, and response drafting all continue. The board never needs to hire a management company, and they never call you asking what happened.
From day one, residents get an always-on concierge who actually responds. Instant answers from actual community documents, easy payments, quick request handling. When people love where they live, they tell friends who are shopping for homes.
Bring one community's data. See Karen run it in real time. If it works, you're in—early access pricing, direct product input, priority onboarding. If it doesn't, you've lost nothing but an hour.
Piloting with national and regional builders